Knowledge management: Converting theory into practice.
June 2005 Boston, MA: Butterworth-Heineman.
Read the latest reviews at:
 As knowledge management becomes embedded within
organizations it becomes more important for students to understand its
principles and applications.
In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of
the field on knowledge management with an emphasis on translating
theory into
practice.
Working from a multidisciplinary perspective, Dr. Dalkir
weaves key concepts, tools, and techniques from sociology, cognitive
science,
content management, knowledge engineering, cybernetics, organizational
behaviour, change management, and information science into a
three-level
approach to understand Knowledge Management from the individual,
community, and organization levels. Using everyday language and clear
illustrations,
Dr. Dalkir integrates theory and practice in a highly accessible manner
to provide students with a comprehensive and practical knowledge
management
skill set.
Case Studies from: IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas
and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and
Communications, SUN,
British Telecommunications, J.P. Morgan Chase, Buckman Labs,Nokia, GE,
Viant, Xerox, Sigma, Hill and Knowlton, Teamware, U.A. Army, British
Petroleum, Price
Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz, Monsanto, Northrup
Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems
Reviews
"Kimiz Dalkir's Knowledge Management presents a nice overview of
knowledge management. Both practitioners and educators should benefit
from this informative source."
Jay Liebowitz-- , Professor, Johns Hopkins University
"An excellent addition to the body of KM literature. Comprehensive
in scope. Integrates nicely theory, practice, history, issues,
terminology, and a
future perspective. A should read for those interested in leveraging
knowledge assets to improve organizational productivity and innovation."
Michael Stankosky
-- , Lead Professor, Knowledge Management, The George Washington University
"At Kent State University our graduate
interdisciplinary program, Information & Knowledge Management
(IAKM), is one of the best locations for
teaching a course that will rely on this new and thought provoking
journey through the field of KM. Dr. Dalkir has provided a rich
foundation in the
theory behind KM and draws in an engaging learner dialogue that
demonstrates how theory can be practically engaged in the dynamic
environments of
KM-based institutions, businesses, and governments.
Kim is an exemplary author who draws together
numerous practical and theoretical frameworks. This book is the
foundation for many highly motivated
learners who wish to comprehend and apply the elements and theories
that are required to construct and launch successful KM initiatives and
organizations.
This seminal monograph has augmented the goal of
my research into the development of a Knowledge Management Educational
Framework (KMEF) because it
contains rich material with which I can effectively teach KM as well as
fertile substance for my academic research agenda. I highly recommend
this
book because it will prove useful to academics as well as
practitioners." -- Michael JD Sutton, Assistant Professor, Information Architecture and Knowledge Management
Kent State University
"Knowledge Management: Converting Theory to Practice is an important
and highly valuable book that gives both theoretical and practical
insights from
broad multidisciplinary perspectives. Kimiz Dalkir displays a deep and
eclectic understanding of knowledge and the business reasons and
approaches to
its management. The book's many references present opportunities for
further exploration. Multiple illustrations from practices in wellknown
organizations provide readers with great understanding. The book should
be on every practitioner's bookshelf - and in their heads as well." -- Karl M. Wiig, Chairman, Knowledge Research Institute, Inc.
Chapters
- Dalkir, K. (1990) Amethyst: an Integrated
Multi-Expert Pay and Benefits Advisor System. In C.Y. Suen and R.
Shinghal, (Eds) Operational Expert
Systems in Canada. NY: Pergamon Press.
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