Knowledge management: Converting theory into practice.

June 2005 Boston, MA: Butterworth-Heineman.

  As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice.

• Knowledge continuity and succession planning to identify, retain and otherwise protect intellectual assets;
• Knowledge management strategy formulation to identify existing leverage points and future KM priorities for an organization;
• Knowledge mapping to locate expertise and other valuable knowledge-based assets of an organization;
  Social interaction analysis to recognize existing communities of practice and leverage their social capital;
• Codification of tacit knowledge and subsequent organization of content using conceptual ontologies and knowledge taxonomies;
• Personalization and profiling methodologies for content targeting, team building and personalized knowledge management (PKM);
• Training, workshops and seminars to help clients become familiar with and to apply knowledge management concepts and techniques.